Protection Built In

Reelraven Casino: Where Do Responsible Gambling Tools Live?

Play only from 18+, and every Reelraven Casino account carries deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion.

Set a deposit limit

Malta Gaming AuthorityLicensed MGA/B2C/707/2018. Operating since 2018 under regulated standards.

The Basics

Which Basics Should You Check First?

The details people ask for before they open an account, gathered in one calm place.

Minimum age18+

LicenseMGA/B2C/707/2018

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Account Controls

Choose Your Limits Before the First Spin

Useful the moment play starts to feel routine, or when you simply want a number picked in advance.

A Ceiling, Not a Target

Set a deposit limit to cap what reaches your balance, and choose it before play while your head is clear.

A Stop Set in Advance

Fix a loss limit so a session has a stopping point built in, especially when you notice yourself chasing money back.

Let the Clock Speak

Turn on session reminders to have your play interrupted at a set interval, which helps when hours slip past unnoticed.

A Pause, Not an Ending

Choose a cooling-off period to step back for a while without closing anything, an option when you need a break rather than a goodbye.

Close the Door Fully

Take self-exclusion when you want the account shut for a long stretch, chosen while you can still decide calmly.

Your Own Numbers

A Number You Choose Before Play

It settles exactly where in your account the limits live and what to check afterwards.

Finding the Section

Open your account settings and look for the responsible gambling section, where every limit tool is held together.

The Right Ceiling

Pick the limit type that matches your worry: deposits, losses, session reminders or a pause from play.

Day, Week or Month?

Enter your figure or your interval, then choose day, week or month so the limit matches how you actually play.

Saved Means Shown

Save the change, then reopen the page and confirm your limit is displayed before you deposit anything further.

Getting Your Evenings Back

Catching these patterns early keeps a habit from hardening, and a limit or a pause set today is the easiest first step. Gambling stays entertainment with a cost, so watch for the point where the cost outweighs the fun.

Read through these and notice which ones sound like your own week.

Playing longer than you planned, most sessions
Spending money set aside for bills
Chasing a loss with a bigger deposit
Hiding your play from people close to you
Borrowing to keep your balance topped up
Feeling restless or flat when you cannot play
Telling yourself you will stop after one more go

Reach Out

Someone to Talk To, Free and Private

This block settles who in Australia will talk with you, what it costs and who answers.

National Gambling Helpline

Ring this national line at any hour of any day for free counselling by chat, email or phone, plus self-help tools and a directory of services near you. Relatives and friends can call too, and nothing you say leaves the conversation. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Sit in with people who have been where you are, at meetings held across Australia for players and for the family members living alongside them. Details of local groups come through the helpline or the organisation's own listing. gaaustralia.org.au

National Debt Helpline

Speak with a financial counsellor about gambling debt without being charged for it, on weekdays during business hours. The service is open to players and to partners or parents carrying the same bills. ndh.org.au

Choosing How Long to Step Away

Your Short Breather. Take a time-out inside your Reelraven Casino account when you need hours or days away rather than a long stop. Ask our support team to set it and access is suspended for the period you choose. Nothing is deleted, so play resumes when the pause ends.

Shut for Months, Not Minutes. Choose account self-exclusion for a long closure that cannot be undone early. Request it through support or your account settings and the account stays shut for the whole period. Reopening happens only once that period has fully passed.

Joining BetStop. BetStop is the national self-exclusion register run by the Australian Government through ACMA, with a minimum of three months and the option of a lifetime. Registration takes about five minutes, a support person can be nominated, and it cannot be shortened; early cancellation only after at least three months with a statutory declaration of having seen a counsellor or GP. betstop.gov.au

Six Plain Replies

What Do Limits Actually Change for Me?

Reelraven Casino would rather you ask twice than guess once, so the replies below stay plain and short.

How do I close my account for good?+

Email [email protected] from your registered address and ask for permanent closure. The team confirms when the account is shut, and no further play is possible on it.

Can I call the helpline about my partner's play?+

Yes. The National Gambling Helpline answers calls from relatives as well as from players, around the clock. Its counsellors can suggest local services and talk you through what to say at home.

Are the same limit controls on the mobile version?+

The account section looks the same on a phone as on a desktop, so yes, the same deposit and loss limits are waiting there. No add-on or separate request is needed.

What happens during a cooling-off period?+

A cooling-off period stops new bets for the stretch you choose, and your balance and account history stay where they are. Play opens again by itself once that stretch has passed.

Can a self-exclusion be lifted before it ends?+

No. A self-exclusion runs for the whole period you picked, and it is not lifted early on request. Choose the length with that in mind.

Why does the casino need to see my age?+

Play here is for adults of 18 and over, so age is checked before an account opens. A photo ID is the document that confirms it.